Frequently Asked Questions
If a piece is sold out on the website, will it be available again?
Most of my pieces are limited editions and some are one offs. If you see that something is sold out, please drop me a line and I can arrange to get it to you ASAP as long as the materials are available. If the piece is specified as one off, I can try and do something similar for you with no strings attached.
Do I do custom made bridal pieces?
I sure do! Please email me to get the ball rolling! I also offer very reasonable bridesmaid, mother-of-the-bride, and groomsmen accessories.
Do I accept exchanges?
If your order isn’t what you had imagined and if you haven’t worn the piece I am happy to exchange for something else or design you something else.
Do I wholesale to shops?
Yes I do, please get in touch for a linesheet. If you would like to see a list of my current stockists take a look at the Stockists tab.
Is it possible to order pieces in sterling silver or gold?
Yes it is! I work closely with a studio here in Madrid who can silver or gold plate pieces as long as the material is compatible.
How should you clean your jewels down the track?
If you would like a natural option to clean your brass pieces, mix 2 teaspoons of bicarbonate soda with the juice of a lemon.
- If your piece doesn’t have any tassels, fabric feathers, crystals or stones, place your pieces directly into the mix and leave them soaking for around 30 mins. Then using a toothbrush to get into all the grooves, brush the pieces until you can see that they are perfectly clean. Then rinse them in water and using a cloth or towel dry them.
- If your pieces have any tassels, stones etc, polish the brass pieces with the same mixture with a toothbrush being careful not to get any on the tassels, fabric or feathers. Once clean, polish them off with a damp cloth.