All the online stock is on the ground in QLD and sent by Australia Post with a tracking number within 24 hours of the order being placed. There are three options; Standard post, Express post and Platnium Express post for guaranteed next day delivery. If you need something urgently custom made and sent from Spain to Australia, shipping with DHL takes around 4 working days and usually costs AUD $20, unless it is a large, bulky item.
All other orders are sent by Spanish Certified Post with a tracking number. International shipping is at a flat rate of AUD $10 (which is around $5USD or 6EUR), Spain and Portugal is at a flat rate of AUD $6 (around 4EUR). If you would like something urgently via DHL, please get in touch with me to get a quote, if it isn’t a bulky item it is usually around AUD $20 (12EUR).
Easy Returns & Exchanges
I want all of my pieces to be adored and adorning as much as possible, I certainly don't want to see them in landfill like hasty-decision-fast-fashion pieces! I have a 7 day (counting from the day the piece is received in the mail) return policy, if you decide that they aren't what you hoped for, as long as they haven't been worn and haven't been damaged in any way. You can choose from a full refund, credit or exchange, but return postage must be covered by the customer.
Every piece is a delicate handcraft and should be handled with great care. I hand make everything myself and strive for quality and perfection, but if a piece should be faulty I will give you a full refund, credit or exchange.
I also offer a service to redesign old pieces and give them a new life, be it an old pair of clip on earrings that your grandmother wore or a necklace you bought many moons ago on your travels. I want your pieces to live through many trends, I’m all about slow fashion.